Shipping & International Orders

1. We offer free shipping within Dubai on all orders above AED 500. For orders below this amount, a standard shipping fee applies.

2. We deliver across the United Arab Emirates. Shipping charges for all the Emirates will be calculated at checkout.

3. We use reputable courier companies for delivery to ensure your package arrives safely and in a timely manner. Standard delivery time within Dubai is 2-3 business days and 3-5 business days for other Emirates.

4. Once your order has been shipped, a tracking number will be provided so you can follow your package's journey.

5. Please ensure your shipping address is correct as we cannot redirect orders once they are on their way to you.

International Order Policy:

1. We are pleased to offer international shipping to selected countries. International shipping rates will be calculated at checkout.

2. Delivery timelines for international orders vary by country. Generally, it takes 7-14 business days, subject to customs clearance.

3. All prices on our website are in AED. The exact exchange rate that you will pay is determined by the bank that has issued your credit card.

4. If an order is refused due to unexpected additional fees, the customer will be responsible for the cost of returning the order to us.

Please note: In the event of a return or exchange, shipping fees are non-refundable.